The First Collection Waterfront at Business Bay
Apa Kata Tetamu
Overall- we have enjoyed our stay at this hotel. The room was spacious, soundproofing was amazing and cleaning was done on a daily basis. All staff is pleasant and the Front desk team was able to entertain all of our numerous questions and requests. (Special thanks to Preety for having to deal with us every other day)) The hotel is in a 35 minutes walk from Burj Khalifa if you fancy an evening walk, otherwise it is easy to get almost anywhere by bus/taxi. There are shuttle busses available that would take you to various locations in Dubai, although they are one way shuttles only-u d have to return back on your own On a flip side: -Saluna beach club was not worth the price for us...You are paying 100aed as a minimum entrance fee and getting a sunchair, an umbrella and 50aed food credit...which is sufficient for buying 2 cokes (22 aed each) or a beer (45 aed). A pizza would cost you 85aed+. The catch is - you are only allowed to use the chairs on the beach- not the ones around the pool as they are reserved for the hosting hotel use. Most of the beach chairs were full of bird feces and the beach swimming area was limited. You are getting a free shuttle bus to the beach and back as a part of a package though. -We wanted to get some ice for our drinks, and apparently hotel charges 15 aed for the ice delivery...we were not charged in the end, because we did not know about the fees, but it left a bit of sour feelings for the hotel to be charging for basic amenities.
Oleksandr
April 2025
I stayed here alone with my 1 year old son whilst waiting for family to arrive. The check in was quick and easy, breakfast and dinner were lovely, with a buffet you don’t always expect perfection but it was great for me and my little one. The staff were friendly and helpful especially Nadim who helped us store our bags and got us taxis when required and all with a smile. The location is very central, the only thing is there is nothing within walking distance but the cafe in the hotel is lovely and everything is just a small taxi away. Everything very clean. Unfortunately I didn’t get a chance to use the pool and gym since I was alone with my little one. We did go to Soluna beach club which the hotel has special rates for which was very enjoyable for both of us. It was ‘included’ in my room rate but somehow I still had to pay for the beach club when I got there. I didn’t mind as you can redeem most of it on food/drink but just something to be mindful of if you also book that rate. Overall a lovely stay, I would stay again and in their sister hotels also. A very good impression of the brand.
Star
November 2024
The staff were all great! Really nice, kind and helpful regardless of position - good staff and service really does make a stay much better.
Seema
Disember 2024
Great welcome and wonderfull breakfast! Every person on the hotel help you with everything that you need. Location is good and the pool view is to Burj Khalifa!
Ricardo
April 2025
Rooms are big enough, breakfast was always nice, staff are really friendly, all were very helpful Sidu Nadim Moksh Mahmoud Zarak
Abanoub
Februari 2025
I have been visiting Dubai for many years now and usually prefer the Palm resorts. For the first time going to a more central area like business bay, my friends and I were very impressed by the facilities and absolutely appreciated the staff. Location was ideal, no matter the traffic and being here on New Year’s was just as smooth as a regular day! I did have some discrepancies with Booking.com descriptions as they mentioned a room with 2 big beds but the property does not have 2 big bed rooms. The hotel staff and management was extremely understanding and amazingly accommodating to this issue and really fixed things well.
Miriam
Januari 2024
The location was near the center, approx. 2 kilometres walk to downtown, Dubai mall, etc. Very easy & cheap to get a Bolt/Uber from there. The hotel staff treated us like queens, very polite and attentive. They were checking in on us several times per week and encouraged us to be in touch in case there was anything we needed. The room was beautiful with two big & comfortable single beds. We had a great view of the canal from the 12th floor. Cleaning was done every day. Breakfast was amazing with several options to choose from. There was an omelette and coffee station with a barista. We also went to Soluna Beach and had transportation from the hotel. That was a great way to spend an afternoon. We also had our own pool at the roof top of the hotel. It was super easy to order drinks at their pool by using QR-code. The hotel had an ATM. Also the Wifi connection was strong. Next to the hotel was a minimarket.
Ella
Januari 2025
Everything was perfect and clean. We specially liked so much the greet that the guy of the luggage gave us, he was so gentle and kind. We absolutely recommend this hotel!
Gianfranco
Februari 2025
The hotel is located in a fairly quiet area of Business Bay, close to Dubai Mall, Burj Khalifa, and other attractions (Miracle Garden, Butterfly Garden, Aquarium, Frame). The breakfast was varied and very good (fruits, pastries, and juices were always available). The staff was extremely friendly.
Adelamarcu
Februari 2025
From the staff, the room, breakfast, orange juice, everything about my stay was amazing. I was able to check in early and pick if I wanted a room on the high or low floors. The staff is really nice and attentive towards their guest. The room are a decent size. My room had a balcony which was nice. Overall, I love my stay. Shoutout to Niko and the male receptionist whose name I forgot but it starts with a J! They were amazing. The hotel is new just opened in Nov 2023 also.
Bless
Januari 2024
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